C2B Consumer-to-Business Platform
Digital from the start
Your direct digital connection to your customers.
The all-day digital assistant for more than 20,000 consumers already.
offer their customers a comprehensive communication platform.
digitize, store and sort important documents - receipts, contracts, invoices.
WHAT IS C2B?
One smart Service to communicate
with all companies.
In the personal data vault all relevant documents are automatically and intelligently categorized for signing, sending, and receiving. Situation based and without media breaks.
Content and context of the communication are always transparent and accessible to the right service agent at the right time. Without searching or typing.
Transparency & Contiguity
Customer expectations are matched using automated status notifications and real-time dialogue via messaging, call (audio & video) and email.
What you achieve
Improve customer satisfaction
Reduce the cost of service and communication
Digitize and optimize your business processes
Secure digital communication.
Service without media breaks.
You can win the DIGITALIZATION challenge.
Come on board!
Become a partner company of the C2B platform:
You will get an individual company profile
You can experience the usability of C2B with selected test customers
You won't need any investment in infrastructure
Yes, I would like to receive your newsletter.
My company wants to become a C2B platform Partner.
Please contact me for a online demo.
Waiting is not an option.
Soon you will see which companies already support the C2B Platform.
With 200 installations in 24 countries, ITyX International has become the specialist for omnichannel management and connected service processes. The software solutions are based on artificial intelligence and automate customer service as well as business processes.
The C2B Platform.
A Joint Venture of ITyX and fileee.
2011 the fileee team started to revolutionize the management of daily paperwork. The fileee app is an intelligent, personal assistant, already used by more than 20,000 users. They have access to more than 2000 company profiles.